Frequently Asked Questions
Everything you need to know about your Brunotti gear and orders.
How long does shipping take for Brunotti sports gear?
Standard delivery typically takes 2-5 business days within Europe. Once your order is dispatched, you will receive a tracking link via email to monitor your shipment's progress.
What is your return policy for technical apparel?
You can return any unworn items within 30 days of receipt. Please ensure that all original tags are attached. For hygiene reasons, technical base layers and swimwear must have the protective seal intact.
How do I choose the right size for my wetsuit or ski jacket?
Each product page includes a detailed 'Size Guide' button. We recommend measuring your chest, waist, and height to compare against our charts, as technical sports gear is designed for a performance fit.
Which payment methods are accepted?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and various local payment methods like iDEAL and Klarna for flexible billing.
Are Brunotti products covered by a warranty?
Yes, all Brunotti products come with a legal warranty against manufacturing defects. If you believe your gear has a production flaw, please contact our customer service team with photos and your order number.
How should I maintain my technical outerwear to ensure longevity?
To preserve the waterproofing and breathability of your gear, we recommend washing with a specialized technical detergent and avoiding fabric softeners. Always follow the specific care instructions on the inner garment label.